Starbucks has always been a textbook example of how to build a brand through public relations. Today, they have once again shown why. From 10-noon, Starbucks will host its first-ever "Starbucks Coffee Break" where every one of their 7,500 stores will be giving a free tall coffee to every customer.
According to the Chicago Tribune, Starbucks employees will take coffee to customers who can't make it to the restaurants using mobile-sampling "Venti Vans" and insulated coffee backpacks.
Rather than spend millions of dollars on advertising, Starbucks is spreading their coffee gospel through one of the oldest plays in the public relations handbook: giving away free product. The payoff is in the happy customers and the accompanying media stories, which currently number in the hundreds. What are you doing at your computer? Go get some free coffee!
Hat tip to Starbucks Gossip.